How to setup your email on Apple's Mac Mail

These instructions show you how to configure your email account with ph9 / uporium / Antiques Web Design. To set up non-ph9 / uporium / Antiques Web Design email accounts, contact the company that has provided you with that email account

These instructions apply to Apple's Mail program which is usually installed on every Mac

Please read the following BEFORE proceeding:-

• Please make sure you follow these instructions in every detail otherwise they might not work.
  
  
• Apple regularly change their Mac Mail software so screenshots in these instructions may vary slightly from what you see on your screen
  
  
• We are only an email service provider, and do not provide Mac Mail as it is made by Apple rather than us, so please note:-
• We do not provide warranty on your use of Mac Mail as it is not manufactured by us. These instructions are meant as a guide only
  
• If you have problems with it or if it doesn't work correctly please either contact Apple, your regular IT support person (if you have one) or alternatively contact our IT Support partners Them Digital who provide computer and IT Support Services. You can contact them on support@themdigital.co.uk or on +44 (0)20 7490 2163. They charge for their services separately.

1) Firstly, click on the Mail icon in your Mac dock.

2) If you don`t have any email accounts set up already, then you will see a screen saying "Welcome to Mail". If so, skip step 3 below and proceed to step 4. Otherwise please continue to step 3 below

3) To add another Email account, Open the `File` Drop down menu in the navigation bar at the top of the screen and select the `Add Account...` Option.

4) On the "Welcome to Mail" screen you will be prompted for a email address and password. This is the username and password sent to you in your ph9 / uporium / Antiques Web Design welcome pack or supplied to you subsequently by ph9 / uporium / Antiques Web Design. If you can`t remember your login credentials please click here.

Enter your email in the email address field. Once these details have been entered press continue.

5) You will now be prompted for Incoming server information. Fill in the corresponding fields as below:

Incoming Server Information
Server Type: IMAP
Description: Enter your email address
Incoming mail Server: mail.ph9mail.co.uk
User Name: This is your email username
Password: This should have been copied over from the first screen - if not then re-enter the password

Once all the information above is correctly entered press continue.

6) If you see a screen asking you about "Incoming Mail Security", leave "Use Secure Sockets Layer (SSL)" UN-TICKED, and choose "Password" in the "Authentication" drop down menu. Note - not everybody will receive this screen.

7) You will now be prompted for Outgoing server information. Fill in the corresponding fields as below:

Outgoing Server Information
Description: mail.ph9mail.co.uk
Outgoing Server Address: mail.ph9mail.co.uk
`Use Authentication` Needs to be ticked
User Name: Enter your email username
Password: Enter your email password


Once all the information above is correctly entered press continue.

8) If you see a screen asking you about "Outgoing Mail Security", leave "Use Secure Sockets Layer (SSL)" UN-TICKED, and choose "Password" in the "Authentication" drop down menu. Note - not everybody will receive this screen.

9) You will be shown a page which summarises all of the information that has been inputted.
Make sure the `Take account online` tickbox is ticked, and select the `Create` button to continue.

10) A warning may pop up saying `Mail cannot send your password securely to the server` - Click continue to finish setting up your email account. Once this is done all your emails will be retrieved.

DISCLAIMER: These instructions are provided without warranty. We do not warranty Apple Mac Mail or Apple's products.

Please note / disclaimer - We provide a email accounts as part of our service. These email accounts can be accessed directly using our web based email system at www.ph9mail.co.uk. You can also configure the software of your choice (such as the above) to access your email. However as this software isn`t made or provided by us we can not provide any warranty on it, or it working correctly. So these instructions are provided "as is" and as a guide. Should you need your computer or email software configuring properly or need computer help please contact us and we can put you in touch with our IT support company who can do this for you.